Community rules
Every product on Physily has an owner, and anyone signed in can comment on it, ask a question and rate it. These rules say what can be posted, what comes down and why. They apply to comments, replies, ratings, reviews and updates.
What comes down
A moderator takes a post down only when it is one of these:
- abuse or harassment: attacks on a person, threats, slurs;
- spam or advertising: links or offers that have nothing to do with the product;
- off-topic: nothing to do with the product or the discussion;
- someone's personal details: an address, phone number or other private information about a person;
- illegal content.
Nothing else comes down. Criticism, a low rating and a disappointed review stay up.
Ratings
- One rating per person per product. You can change it or remove it.
- Nobody is paid, given anything or offered anything for a rating.
- An owner, and the people of an owner's organization, can't rate their own products.
- An average shows from three ratings. Until then the product shows "New".
- Until a product is built, a rating rates the idea, and the page says so.
Owners
An owner's comments carry an "Owner" badge. An owner can hide an abusive comment on their own product; it stays visible to its author, with a note. An owner can't hide or remove a rating.
Reporting a post
Signed in, press Report under the post and choose the reason. A moderator from the Physily team looks at every report. If the post breaks a rule above, it comes down, and its author gets an email saying which rule. If it doesn't, it stays up.
If your post came down and you think that was wrong, reply to that email, or write to hello@physily.com. A person looks at it again.
Your own posts
You can edit or delete your own comments, and remove your own rating, at any time. A deleted comment that has replies leaves a line saying it was deleted, so the replies still make sense.